🔒 Privacy & Security

Bit Jili Privacy Policy — Your data is safe with us

At Bit Jili, we ensure the highest level of security at every step — from the moment your data is collected to how it is stored. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
🛡️
SSL 256-bit Encryption
🚫
No Sale of Data
🔐
Encrypted Storage
✅
GDPR Compliant
Encrypted Data
Data Not Shared with Third Parties
User controls
Transparent Policies
Right to Erasure

1Introduction & Scope

Bit Jili (bitjili.wine) is a trusted online gaming platform delivering safe and transparent services to players in Bangladesh. Our Privacy Policy explains what information we collect when you use the Bit Jili website, mobile app, or any of our services — and how that information is used.

This privacy policy applies to all Bit Jili services, platforms, and associated applications. By using our platform, you confirm that you have read and agreed to this privacy policy.

If this policy changes, we will update the "Last Updated" date on the website and notify you by email for any significant changes.

Our privacy policy is built on internationally recognized (GDPR-inspired) guidelines. We believe every user should have full control over their personal data.

2What Data We Collect

Bit Jili only collects data that is strictly necessary. Requesting unnecessary or excessive information goes against our policy. Below is a detailed breakdown of what we collect and why.

Data Type Example Why it's collected
Identity Information Full name, date of birth, NID number Account Verification & KYC
Contact Information Email, phone number Account Registration & Notifications
Payment information Mobile Pay/Nagad number (encrypted) Transaction Processing
Gaming Data Bet history, wins & losses Service Improvement & Responsible Gaming
Device Information IP address, browser type Security & Fraud Prevention
Usage Patterns Pages you visited and time spent on each Improving user experience

Automatically collected information

Certain information is collected automatically while you browse Bit Jili. This includes your device type, operating system, browser version, IP address, and login/logout timestamps. This data is used primarily for security purposes and to improve platform performance.

3How your information is used

Bit Jili uses your data only for specific, legitimate purposes. We never use it for anything unrelated to your experience. Each purpose is clearly outlined below:

  • Account management: Registration, login, password reset, and account verification.
  • Payment Processing: Processing deposits and withdrawals quickly and securely.
  • Customer Support: Resolving your complaints or questions promptly.
  • Bonuses & Promotions: Sending you relevant offers based on your preferences.
  • Security & Fraud Prevention: Detecting unusual transactions or login activity.
  • Responsible Gaming: Analyzing gaming behavior to provide support to players showing signs of problem gambling.
  • Legal Obligations: Providing information as required by regulatory authorities.
  • Service Improvement: Analyzing user experience to improve the platform.

We never sell your personal data to advertisers or third parties.

4Data retention & storage periods

Bit Jili stores your data on secure, encrypted servers. Our servers undergo regular security audits and are protected by multiple layers of defense against unauthorized access.

How Long We Retain Your Data

Data is retained for as long as your account remains active. Upon account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is automatically deleted.

  • Active accounts: until the account is closed
  • Transaction records: up to 5 years (as required by law)
  • Log files: 90 days
  • Cookie data: 30 days to 1 year (depending on type)
  • KYC documents: up to 3 years after account closure

5Data Sharing with Third Parties

Bit Jili never sells your personal data to third parties. However, limited data may be shared with trusted partners solely to deliver our services — and only to the extent necessary.

Who We Share With and Why

  • Payment processors (Mobile Pay, Nagad, Rocket): Information required to complete transactions
  • Game Providers (Software Partners): Minimum data required to operate games
  • Security Services: For fraud detection and prevention
  • Legal Authorities: In response to lawful requests under Bangladesh law

All third-party partners are required to comply with our privacy standards. They may not use your data for any purpose beyond what we have authorized.

Bit Jili never sells or shares your data with advertising agencies, data brokers, or marketing companies.

6Cookie & Tracking Policy

Bit Jili uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie types

  • Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
  • Performance Cookies: Helps us analyze how quickly the site loads.
  • Functionality Cookies: Remembers your language preference or theme settings.
  • Analytics Cookies: Used to understand which pages receive the most traffic.

You can disable non-essential cookies from your browser settings. However, doing so may affect certain features of the platform.

7Your Rights

Bit Jili believes you should have full control over your personal data. That's why we provide you with the following rights:

  • Right to Access: You can find out exactly what information we hold about you.
  • Right to Rectification: You may update any incorrect or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may restrict how your information is used.
  • Right to Data Portability: You can obtain a copy of your data in a machine-readable format.
  • Right to Object: You may object to certain types of data processing.

To exercise any of the rights listed above, email us at support@bitjili.wine or reach out via live chat. We will respond within 30 business days.

8Child & Minor Protection

Bit Jili's services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

If we become aware that a minor has created an account or submitted personal information, we will immediately close that account and delete all associated data.

If you believe your child is using Bit Jili, please contact us immediately at support@bitjili.wine.

9Security Measures

Bit Jili follows the highest industry security standards to protect your data. Our tech team monitors security 24/7 and responds swiftly to any threat.

Our Technical Safeguards

  • SSL/TLS 256-bit encryption — all data transfers are secured
  • Two-Factor Authentication (2FA) support
  • Payment data is tokenized — no raw payment data is stored on our servers
  • Regular Security Audits & Penetration Testing
  • Automated detection of unusual logins or transactions
  • Encrypted data backups stored at a separate location

If you notice any suspicious activity on your account, change your password immediately and contact us.

10Contact & Complaints

Contact us for any questions, complaints, or data-related requests regarding our privacy policy. Our team is ready to assist you.

  • Email: support@bitjili.wine
  • Live Chat: Available 24/7 (on website & app)
  • Response Time: Usually within 24 hours

To file a formal data protection complaint, send us an email with "Privacy Complaint" in the subject line. We will do our best to resolve your complaint within 30 days.

Why Your Data Is Safe with Bit Jili

Every layer of our security works to protect your privacy

End-to-end encryption

Every piece of data between your device and our servers is protected with SSL 256-bit encryption — no one can intercept it along the way.

No Sale of Data

We do not sell your data to any advertiser or third party. Your data is used solely to serve you.

User controls

You can request to view, correct, or delete your data at any time. We respond within 30 days.

Regular Security Audits

Third-party experts regularly audit our systems. Any vulnerability identified is addressed immediately.

Encrypted Payments

Payment information is stored using tokenization. Raw payment data is never held on our servers.

Instant Alerts

You will receive an instant notification if any suspicious login or unusual activity is detected on your account.

Trust Us, Play Safe

At Bit Jili, your data is protected, your transactions are transparent, and your gaming experience is secure. Register now and enjoy the best gaming experience.

18+ only. Please play responsibly.

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